Frquently Asked Questions

How do Dog Rocks® work?

Dog Rocks® are a coherent Rock with a mechanically stable framework meaning no significant mineral particles are released into the pet’s drinking water. In other words, Dog Rocks® do not break down or leech anything into the pet’s drinking water. Dog Rocks® provide a stable matrix and a micro-porous medium in which active components are able to act as a water purifying agent through ion exchange. So when placed in water, Dog Rocks® will help purify the water by removing some nitrates, ammonia and harmful trace elements thereby giving your dog a cleaner source of water and lowering the amount of nitrates found in their diet. This in turn lowers the amount that is expelled in their urine. An overload of nitrates in urine will cause lawns to burn. Dogs do produce nitrates as a by-product from the protein in their diet, but the difference between too much nitrate that will kill the grass and the amount of nitrate that will be good for the grass is very small.

Where do Dog Rocks® come from?

Dog Rocks® are native to and mined from Australia.

How long do Dog Rocks® take to work?

Dog Rocks® take just 8-10 hours to start working in the water. After 8-10 hours no new burn patches will occur….however it won’t fix the old spots! With proper lawn maintenance you will see vast improvements in 3-5 weeks. You won’t see any difference in the rock when it’s working.

Why do I need to change my Dog Rocks® every 2 months?

Dog Rocks® act like a sponge or a filter; they reach their saturation point after this period and are no longer able to absorb any more impurities.

Will Dog Rocks® harm my dog’s health?

Dog Rocks® are 100% natural and will not change the pH balance of your dog’s urine, so they will not harm your dog at all.  Please make sure you follow the directions of use.

Do Dog Rocks® have side effects?

No! There are no known side effects from using Dog Rocks®. The rocks are quarried in Australia and are 100% natural. Studies have been carried out for many years testing the safety of Dog Rocks®, with no side effects shown in any of the dogs.

Can I use Dog Rocks® with a pet water fountain?

Yes we have customers who use Dog Rocks® with pet water fountains very successfully as the water is the same water, it is just being pumped round in a cycle.

Will my dead lawn come back to life by using Dog Rocks®?

Dog Rocks® are used to help prevent those nasty urine burn patches; they cannot bring back dead lawn back to life. However, with proper lawn care you will start to see a noticeable difference in around 5 weeks.

My dog and cat share the same water bowl, is this ok?

Yes, Dog Rocks® can be used for cats with great effect and in the same way. Dog Rocks® are a 100% natural product with no side effects and no change to the pH balance of your pet’s urine. Our studies have shown and our sales have proven that Dog Rocks® are safe for all breeds of dogs, cats, rabbits and any other pet you share your household with. We do not however market Dog Rocks® for cats as it is impossible to ensure they only drink from the bowl with the rocks in. Cats wander in ways a dog can’t and we have no way of knowing where else they drink from. Unfortunately there are no benefits to the cat urine smell – it makes no difference at all!

My dog keeps removing or playing with the rocks in the bowl, what shall I do?

If your dog plays with or tries to remove the Dog Rocks® from it’s water bowl, place 2 litres of water into a jug and leave out of reach from your dog. Place the entire packet of Dog Rocks® into the jug and leave for at least 5 hours. Pour the water into your dog’s water bowl as often as needed and keep the jug topped up at 2 litres.